Welcome to LiveVibe. This Privacy Policy explains how LiveVibe LLC ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our mobile application LiveVibe (the "App") and related services.
By using LiveVibe, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our App.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your email address, username, phone number (optional), date of birth, and profile information (bio, photos).
- User Content: Posts, comments, messages, photos, and other content you create or share through the App.
- Communications: When you contact us for support or provide feedback, we collect the information you provide.
1.2 Information Collected Automatically
- Location Data: We collect precise location data (GPS coordinates) when you use the App, including when it's running in the background. This is essential for providing real-time venue crowd data and personalized recommendations. You can control location permissions through your device settings.
- Device Information: Device type, operating system, unique device identifiers, mobile network information, and IP address.
- Usage Data: How you interact with the App, including features used, content viewed, search queries, and time spent in the App.
- Camera and Photos: With your permission, we access your camera and photo library to allow you to upload profile pictures and content.
1.3 Information from Third Parties
- Social Media: If you connect your social media accounts, we may receive information from those services.
- Business Partners: Venue information and data from our business partners.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To operate and maintain the App, show nearby venues, calculate crowd data, and provide personalized recommendations.
- Location-Based Features: To show you relevant venues based on your location, track venue visits for analytics, and provide real-time crowd information.
- Communication: To send you notifications about friends' activity, venue updates, messages, and service-related announcements.
- Improve Services: To analyze usage patterns, conduct research, and develop new features.
- Safety and Security: To detect and prevent fraud, abuse, and illegal activity; enforce our Terms of Service.
- Personalization: To customize your experience and provide relevant content and recommendations.
- Analytics: To understand how users interact with our App and measure the effectiveness of our services.
- Legal Compliance: To comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 With Other Users
- Your profile information, posts, and activity may be visible to other users based on your privacy settings.
- Your check-ins and location may be shared with friends or publicly, depending on your preferences.
3.2 With Venues
- Anonymized aggregate data about visits and engagement to help venues understand their audience.
- If you interact with a venue's profile or content, they may see your public profile information.
3.3 With Service Providers
- Cloud hosting providers (Supabase) for data storage and authentication.
- Analytics providers (Sentry) for crash reporting and performance monitoring.
- Map services (Mapbox, Apple Maps) for location features.
- Communication services for push notifications and messaging.
3.4 For Legal Reasons
- To comply with legal obligations, court orders, or government requests.
- To protect our rights, privacy, safety, or property, and that of our users or the public.
- In connection with a merger, acquisition, or sale of assets.
3.5 With Your Consent
- We may share information with other parties when you give us explicit consent.
4. Your Privacy Choices and Rights
4.1 Account Settings
- Update your profile information and privacy settings in the App.
- Control who can see your posts, location, and profile.
- Manage notification preferences.
4.2 Location Data
- You can disable location services in your device settings, but this will limit App functionality.
- You can choose to share location "While Using App" or "Always" for background tracking features.
4.3 Marketing Communications
- Opt out of promotional emails by clicking the unsubscribe link or adjusting settings.
- You cannot opt out of service-related communications (e.g., account verification, security alerts).
4.4 Data Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and personal data.
- Portability: Receive your data in a machine-readable format.
- Objection: Object to certain processing of your data.
- Restriction: Request restriction of processing in certain circumstances.
To exercise these rights, contact us at privacy@livevibe.app.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account:
- Your profile and personal data will be deleted within 30 days.
- Some information may be retained for legal compliance, fraud prevention, or legitimate business purposes.
- Anonymized or aggregated data may be retained indefinitely.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest.
- Regular security assessments and monitoring.
- Access controls and authentication requirements.
- Employee training on data protection.
However, no system is completely secure. We cannot guarantee absolute security of your data.
7. Children's Privacy
LiveVibe is not intended for users under 17 years of age. We do not knowingly collect personal information from children under 17. If we discover that we have collected information from a child under 17, we will delete it immediately. If you believe we have collected information from a child, please contact us at privacy@livevibe.app.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using LiveVibe, you consent to the transfer of your information to the United States and other countries where we operate.
9. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, and disclose.
- Right to request deletion of your personal information.
- Right to opt-out of the sale of personal information (we do not sell your information).
- Right to non-discrimination for exercising your privacy rights.
To exercise these rights, email us at privacy@livevibe.app.
10. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 4.4 above. Our legal basis for processing your data includes:
- Consent: You have given clear consent for specific purposes.
- Contract: Processing is necessary to fulfill our contract with you.
- Legal Obligation: Processing is necessary to comply with the law.
- Legitimate Interests: Processing is necessary for our legitimate business interests.
11. Third-Party Services
LiveVibe may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
Third-party services we use:
- Supabase: Database and authentication services
- Mapbox: Maps and location services
- Sentry: Error tracking and performance monitoring
- GIPHY: GIF content
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy in the App
- Updating the "Last Updated" date
- Sending you a notification (for material changes)
Your continued use of LiveVibe after changes constitutes acceptance of the updated policy.
13. Contact Us
This Privacy Policy is effective as of January 16, 2026. By using LiveVibe, you acknowledge that you have read and understood this Privacy Policy.
Company Information:
LiveVibe LLC
2108 N ST STE N
Sacramento, CA 95816
United States